Premium Credit limited car insurance

In the event that you encounter any problems or have questions, please check out our Help Centre making use of the buttons from the right.

Make an issue

When you yourself have a problem, please call us on 0344 736 0047 or e-mail qualitycontrol@pcl.co.uk. As an alternative you can easily write to us at: Quality Control, Premium Credit restricted, Premium Credit House, 60 East Street, Epsom, Surrey KT17 1HB. We now have procedures set up to handle your grievance fairly and quickly.

If after receiving our last reaction you're not content with the end result and you are clearly maybe not a small business you can write to the Financial Ombudsman, the Alternative Dispute Resolution (ADR) Scheme for Premium Credit in the Financial Ombudsman provider, Exchange Tower, London E14 9SR. If you are a company you may still have the to whine into the Financial Ombudsman provider, be sure to see their website for more details: